SERVER USE
ALP Project Consultants Limited reserves the right to refuse service and /or access to its servers to anyone. ALP Project Consultants Limited do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of ALP Project Consultants Limited.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

UNLIMITED USE POLICY
High bandwidth usage: ALP Project Consultants Limited offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, ALP Project Consultants Limited may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, ALP Project Consultants Limited reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
ALP Project Consultants Limited may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available ALP Project Consultants Limited reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby ALP Project Consultants Limited continues hosting the website for an additional fee.

PAYMENT POLICIES
All accounts are set up on a prepay basis. Although ALP Project Consultants Limited reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given. In situations where the card number on file is declined ALP Project Consultants Limited will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, ALP Project Consultants Limited reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request. No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase has been made. At this point the customer's card will be charged automatically. All payment is in UK sterling.

PAYMENT OPTIONS
In order to streamline our accounting procedures and keep costs down ALP Project Consultants Limited runs a limited number of payment options.

Credit / Debit Cards:
ALP Project Consultants Limited accepts Mastercard, Visa (not Visa electron), Switch and Solo

Cheque Payment:
This option is only available to customers who pay annually for their ALP Project Consultants Limited account. ALP Project Consultants Limited cannot guarantee that a service will be provided until after any received cheques have been cleared.

CANCELLATION AND REFUNDS
ALP Project Consultants Limited reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes ALP Project Consultants Limited' terms of service a refund will not be issued in the event of a cancellation.

Fees charged on a prepay basis are non-refundable. Customers are not entitled to receive a refund unless the service is cancelled by ALP Project Consultants Limited. In addition some accounts incur set-up fees, these charges are also non-refundable.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold ALP Project Consultants Limited harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against ALP Project Consultants Limited, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless ALP Project Consultants Limited against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with ALP Project Consultants Limited' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from ALP Project Consultants Limited' server.

DISCLAIMER
ALP Project Consultants Limited will not be responsible for any damages your business may suffer. ALP Project Consultants Limited makes no warranties of any kind, expressed or implied for services we provide. ALP Project Consultants Limited disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by ALP Project Consultants Limited and its employees. ALP Project Consultants Limited reserves the right to revise its policies at any time.

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